Privacy Policy

Who we are

ConflictMeter operates this website and is responsible for personal data collected through it. For privacy questions or requests, please use our Contact page.

Trader: ConflictMeter is operated by Thomas Perkin, a sole trader trading as ConflictMeter, of 6 Honeywood Close, Bongate Cross, Appleby-in-Westmorland, CA16 6FF, United Kingdom. Email: admin@conflictmeter.org. Telephone: +44 7816 602213.

Personal data we collect

Depending on how you use the site, we may collect:

  • name, email address, billing address and other checkout details;
  • order history, product purchased, order status and download entitlement;
  • account information if you create an account;
  • messages and information you provide through contact forms;
  • newsletter or marketing preferences where you subscribe;
  • technical information such as IP address, browser/device information, cookies and security logs where generated by the website and its service providers;
  • for downloadable digital content, a record that you gave the immediate-supply/cancellation acknowledgement at checkout.

Why we use personal data and our lawful bases

  • To process purchases and provide downloads: because it is necessary to perform the contract with you.
  • To keep transaction, accounting and compliance records: where necessary to comply with legal obligations.
  • To answer enquiries and operate, secure and improve the website: where necessary for our legitimate interests, provided those interests are not overridden by your rights.
  • To send newsletters or direct marketing: where required, on the basis of your consent. You can unsubscribe or withdraw consent at any time.
  • For non-essential cookies or similar technologies: where consent is required, we rely on your consent.

Payments

Payment-card information is handled by the payment provider used at checkout. ConflictMeter does not need to store your full card number. Payment providers may process personal data under their own privacy terms.

Who we share data with

We may share personal data only where necessary with service providers that help us operate the website and fulfil purchases, such as hosting/IT providers, ecommerce software, payment processors, email/newsletter providers, security/anti-spam services, and professional advisers. We may also disclose information where required by law or to establish, exercise or defend legal claims.

International transfers

Some service providers may process data outside the UK. Where UK data-protection law requires safeguards for an international transfer, we will rely on an appropriate legal mechanism or safeguard.

How long we keep data

We keep personal data only for as long as necessary for the purpose for which it was collected, including any accounting, tax, legal, fraud-prevention and dispute-resolution requirements. Newsletter data is kept until you unsubscribe or it is no longer needed. Other retention periods are determined by the nature of the data and the reason we hold it.

Your rights

Depending on the circumstances and the lawful basis involved, you may have rights to access, correct, erase or restrict personal data, object to processing, request portability, and withdraw consent where consent is the lawful basis. To exercise a right, use the Contact page.

Complaints

If you have concerns about how we use personal data, please contact us first so we can try to resolve them. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Cookies

The site uses cookies and similar technologies needed for functions such as shopping-cart and checkout operation, and may use additional analytics or marketing technologies where enabled. Non-essential technologies should be controlled through the site’s consent mechanism where required.

Changes to this notice

We may update this privacy notice when our processing or service providers change. The current version should be reviewed before the redesigned site goes live.

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